Introduction

This scan can be used to map those competences which are directly related to the possibility to enter and join in the host country’s society of the newly arrived. Similarly, these competences are also relevant for increasing the possibility of newly arrived to become active through voluntary work, to enter certain job related training or to accept a first (paid) job.

The competences selected are based on the eight key competences for Life Long Learning as discerned by the European Commission. These key competences are relevant for all citizens throughout their whole life time and enable them to live a life as active citizen, to adapt to changing situations in life and work, and to be able to enjoy and participate in what the society is offering.

To increase conformity and comparison most of the issues addressed in the scan are based on the EU definition of the chosen competences (May 2018). These definitions are rather broad and generic, and imply also the mastery of some additional but underlying competences and skills (like for example communication skills and competences, reading and writing). To prevent a long and time consuming assessment process the current quick scan however will only address a rather basic mastery level since that will be a prerequisite for further development which is more in line with the actual situation of newly arrived.

Apart from the above 4 competences the quick scan also maps the current situation of the newly arrived regarding health.

The areas addressed in this quick scan are related to the following definitions of competences and related knowledge and skills:

1. Literacy/Communication (language):

EU definition: Literacy is the ability to identify, understand, express, create, and interpret concepts, feelings, facts and opinions in both oral and written forms, using visual, sound/audio and digital materials across disciplines and contexts. It implies the ability to communicate and connect effectively with others, in an appropriate and creative way.

2. Digital competence

EU definition: Digital competence involves the confident, critical and responsible use of, and engagement with, digital technologies for learning, at work, and for participation in society.

3. Mathematical competence (numeracy and budgeting)

EU definition: Mathematical competence is the ability to develop and apply mathematical thinking and insight in order to solve a range of problems in everyday situations. Building on a sound mastery of numeracy, the emphasis is on process and activity, as well as knowledge.

4. Active citizenship (Social and civic competences, “community engagement”)

EU definition: Citizenship competence is the ability to act as responsible citizens and to fully participate in civic and social life, based on understanding of social, economic, legal and political concepts and structures, as well as global developments and sustainability.

5. Health

Draft definition: Physical and mental health are the two major areas covering the health competence. Being competent in health is the ability to understand the wealth and importance of the concept of health in general and how to access the different health related institutes.
The health competence is an essential part of citizenship and is linked to underlying literacy and digital competences.

Reminder:

When interpreting scores, one needs to keep in mind that if a person is weak for example in communication and literacy this will affect the other competences. The respondent will be in need for more intense support in all other areas. When reporting this interrelationship needs to be considered for all scores on all competences.

Questionnaire Quick scan

Please indicate for the following statements whether you can agree and to what amount you agree by ticking the appropriate box below each statement.



“Able to understand the meaning of simple texts intended for the general public and arrange follow-up when asked for without being dependent of others.”

⇒ I am able to read and understand short texts messages, signs etc.
⇒ I am able to read and understand newspaper articles, books etc.
⇒ I am able to read and understand digital texts and instructions
⇒ I am able to read and understand official communication

“Able to understand in the host country language the meaning of simple texts and instructions intended for the general public and arrange follow-up when asked for without being dependent of others.”

⇒ I am able to read and understand short texts messages, signs, etc
⇒ I am able to read and understand articles and letters
⇒ I am able to read and understand digital texts and instructions
⇒ I am able to read and understand official communication

“Able to express an opinion, a feeling or provide elementary information in a written way without being depended of others.”

⇒ I am able to write a short message or answer, expressing a need, wish or question
⇒ I am able to write a short text or request
⇒ I am able to write a coherent text using arguments for expressing my situation, need etc.
⇒ In general I am able to complete official forms correctly

“Able to express in the host country’s language an opinion, a feeling or provide elementary information in a written way without being depended of others.”

⇒ I am able to write a short message or answer, expressing a need, wish or question
⇒ I am able to write a short text or request
⇒ I am able to write a coherent text using arguments for expressing my situation, need etc.
⇒ In general I am able to complete official forms correctly

“Able to interact with others in the host country language face to face or on the phone, and ask for information, reply on requests or have a social talk.”

⇒ I am able to express myself when I do or do not understand something
⇒ I am able to understand and respond to simple questions (face to face, by phone)
⇒ I am able to contact others and express my needs
⇒ I am able to contact official organisations and reply to questions, and present information requested.

“Able to start and shut of computer and solve simple running issues without the support of others.”

⇒ I am able to start and close a computer correctly
⇒ I am able use Word (and other basic programs)
⇒ I am able to manage files and find stored information, audio and pictures
⇒ I am able to update software when required

“Able to send mail messages, to answer, store and retrieve emails, and add folders or attachments when required.”

⇒ I am able to open an email account, and store or retrieve email addresses
⇒ I am able to send and reply to email including attachments
⇒ I am able to recognise and deal with spam
⇒ I am able to solve email errors re sending and receiving

“Able to connect to and use the internet for finding information, ability to make appropriate choices in the information and information sources presented.”

⇒ I am able to connect to internet
⇒ I am able to use a search engine
⇒ I am able to judge the quality of the information found
⇒ I am able to participate in online communities like fora, blogs, etc

“Able to access and use online the different authorities and basic service providers and their online services.”

⇒ I am able to create logins and passwords and manage these
⇒ I am able to login and complete required templates from official institutes
⇒ I am able to compare and select service providers (energy, telephone, tv etc.)
⇒ I am able to manage my bank account through internet (balance, simple payments, periodic payments)

“Able to use basic functions of a smartphone (Telephone, search, messaging) and access and use different apps.”

⇒ I know what apps are and how to select and (de-)install apps
⇒ I am able to monitor my data usage
⇒ I am able to search on the internet
⇒ I know what social media are and how to use them

“Able to add and distract figures up to 1000, have a sense of numbers and of metric system (length and distance).”

⇒ I am able to add and subtract numbers below 1000
⇒ I able to deal with halves, thirds and quarters
⇒ I am able to calculate simple percentages (10%, 20%, 30%)
⇒ In my daily life I am able to use the metric system (distance, weight, contents)

“Able to read and understand different ways of presenting figures.”

⇒ I am able to read and interpret basic graphs
⇒ I am able to read and interpret simple 2 or 3 row tables
⇒ I am able to read and understand an invoice
⇒ I am able to understand account overviews (finances, energy, phone)

“Able to calculate and monitor available budget and being able to manage periodic income from different sources and periodic expenditures without assistance of others.”

⇒ I understand how much money I am able to spend each month
⇒ I am able to monitor my own expenditure
⇒ Each month I know what part of my money is available for food, clothing and luxury items
⇒ I able to align periodic incoming (special benefits) money and periodic payments due

“Able to monitor contractual agreements and obligations (contractual quantities, usage, payment etc) and able to draw conclusions and plan for actions accordingly without help of others.”

⇒ I am able to find my actual usage-information (energy, water, phone)
⇒ I am able to compare my actual usage and compare this to the agreed amounts in the contract
⇒ I know what measures I can take to adapt my usage to the contractual limits
⇒ I know where I can turn to for help in case there is a problem with the service or when I perceive inexplainable overdraw of my contract

Knowledge of the function of the basis public services (housing, work, income), where they are located and able to get in contact

⇒ I know what the basic public services and their functions are
⇒ I know where the basic public services are located in the area in which I live
⇒ I am able to make an appointment with one of them myself
⇒ I am able to respond to an invitation of one of the basic public services

Knowledge of the different cultural offerings (cinema, theatre, music, museum, library) where they are located and able to access them without help of others

⇒ I know what the main cultural services are in the area in which I live
⇒ I can assess the information sources on what they have on offer
⇒ I am able to buy a bus or train ticket
⇒ I am able to plan a bus, train or metro trip from a to b and do it.

Able to make contact with neighbours and to adjust to the norms and values of the neighbourhood in which one lives

⇒ I am able to introduce myself to my neighbours
⇒ I know where I can buy second-hand furniture
⇒ I am able to deal with the different sorts of garbage in the required way
⇒ I know what to do to prevent causing nuisance

Knowledge of relevant education and the ability to participate in a school or study program and how to meet general student requirements (class room behaviour, exercising)

⇒ I am able to find information regarding relevant training courses or education
⇒ I am able to register myself as a student
⇒ When I register myself for a course I know what general study and student requirements are (college hours, homework)
⇒ I know where to turn to in case I am not able to pay for my required courses or have a question regarding education

Able to access the main health services (doctor, pharmacist, first aid) without the support of others

⇒ I know where the main health services are located in my living area
⇒ I am able to make an appointment with my doctor
⇒ I know when I can make use of first aid and when not
⇒ I know how I need to arrange the payment of the main health care services.

Able to make and maintain contacts and to keep oneself active without the support of others

⇒ I have regular contact with neighbours, friends and relatives
⇒ I am able to keep myself busy inside as well as outside my home
⇒ I am involved in helping and supporting others
⇒ I have no problems in planning my day

Knowledge of the basics of a healthy lifestyle (eating, sleeping, exercising) and able to reflect on own life style without the support of others

⇒ I eat fresh vegetables and fruit every day
⇒ I enjoy walking and doing exercises
⇒ In general, I have no problem falling asleep and sleeping
⇒ When I wake up, I am full of energy

General impression regarding physical and mental condition

⇒ I feel energetic every day
⇒ I have difficulties in starting my day
⇒ I constantly feel stressed
⇒ I constantly feel stressed



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